Last updated: January 2026

Data protection

Privacy Policy dd44 — Data Protection and LGPD

Dd44 takes its users' privacy seriously. Here you will find, in clear and straightforward language, everything about how your personal data is collected, used, stored, and protected in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018).

LGPD compliant 256-bit SSL No Data Sales
This Privacy Policy applies to all services offered by the dd44 at dd44.world, including the website, the mobile app for Android and iOS, and any other digital channels of the platform. By creating an account or continuing to use the services, you confirm that you have read and accept this policy. If you have any questions, please contact us at suporte@dd44.world — our team is available 24 hours a day.

The essentials at a glance

How dd44 Handles Your Data

Before getting into the details, here is a summary of dd44's commitments to your privacy.

Your data is never sold

Dd44 never sells, rents, or trades its users' personal data to third parties. The information collected is used solely to operate the platform, process payments in BRL, and personalize your experience — nothing more than that.

Full LGPD compliance

All data processing operations at dd44 strictly comply with the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, port and delete your data at any time, without red tape.

256-bit SSL Encryption

All communications between your device and dd44 servers are protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Banco do Brasil. No data travels without protection.

Control in your hands

You have full control over your data at dd44. Access, correct, and export your information at any time through your account settings. To request complete deletion of your data, simply contact support — free of charge and hassle-free.

Cookies with transparency

Dd44 uses essential cookies to keep the platform running and optional cookies to personalize your experience with relevant odds and markets. You can manage your cookie preferences in your browser or app settings at any time.

Isolated financial data

Payment information — such as card details and Pix keys — is handled by certified payment processors and is never stored on dd44's servers. Your financial history on the platform is visible only to you and to the compliance team in cases of legal investigation.

Article 1

Data We Collect

The dd44 only collects the data necessary to operate the platform securely, process BRL payments, and meet legal obligations. Below, we detail each category of data collected and the reason for its collection:

Registration data:

  • Full name, date of birth and CPF — for identity verification (KYC) and confirmation that the user is 18 or older;
  • Email address — for authentication, platform communications, and password recovery;
  • Mobile number — for two-factor authentication (2FA) and security notifications;
  • Full residential address — for identity verification and compliance with Brazil's betting regulations.

Platform usage data:

  • Sports betting history, including sports, markets, amounts, and outcomes — for account management and user reporting;
  • Casino session history, including games accessed, session duration and amounts wagered — for support and responsible gambling monitoring;
  • Deposit and withdrawal data — method used, amounts, dates and processing status;
  • Access logs — IP address, device type, operating system, browser, and login time — for account security and detection of suspicious access.

Payment data: dd44 does not store full credit or debit card details. This information is processed directly by certified payment gateways. For Pix, we store only the Pix key and the account holder's name for withdrawal processing purposes. For boleto bancário, we record only the document number and settlement status.

Dd44 does not collect sensitive data — such as racial origin, religious beliefs, health information, or sexual orientation — at any stage of registration or platform use.

Article 2

Purpose of Data Processing

The dd44 processes your personal data based on specific, legitimate, and transparent purposes, always in compliance with the legal bases set out in the LGPD. Every piece of data collected has a clear reason to exist in our system.

The main purposes for which dd44 processes data are:

  • Contract performance: process registration, authenticate access, settle bets, process deposits via Pix, boleto bancário, credit/debit card, Mercado Pago, and PicPay, and process withdrawals to the account holder's bank account;
  • Legal obligation compliance: KYC identity verification as required by Sports Betting regulations, anti-money laundering (AML/CFT) compliance, and reporting to relevant authorities when required by law;
  • Legitimate interest: fraud prevention, detection of multiple-account use, monitoring of betting behavior to identify signs of problem gambling, and security of the platform and other users;
  • Consent: sending marketing communications, promotions and platform updates — you may withdraw this consent at any time through the dd44 account settings panel or via the unsubscribe link included in all promotional emails;
  • Experience personalization: suggestions of sports markets, casino games, and promotions based on your platform usage history, making the experience more relevant to your betting profile.

Dd44 does not make automated decisions with significant impact on users without human review, except in cases of clear fraud detected automatically — in which case the user is notified and may contest the decision through the support channel.

Article 3

Data Sharing

The dd44 does not sell, rent, or otherwise trade users' personal data for third-party advertising purposes. Data sharing occurs only in the situations described below, each with an appropriate legal basis:

Essential operating partners:

  • Payment processors: Pix gateways, card acquirers, Mercado Pago, and PicPay receive only the data strictly necessary to process the transaction (name, CPF, and payment key). All operate with PCI DSS certification and are bound by data protection agreements;
  • Casino game providers: slots, live games and crash games providers receive an anonymous user identifier (no name or CPF) for technical integration and RNG audit purposes;
  • KYC verification services: for CPF and identity document verification, we use Brazil-certified partners who operate under strict confidentiality and do not retain data beyond what is necessary for the verification;
  • Cloud infrastructure providers: dd44's servers and databases operate in ISO 27001-certified data centers located in Brazil or in jurisdictions with an adequate level of data protection as assessed by the ANPD.

Authorities and legal obligations: dd44 may be required to share data with public authorities — such as the Federal Revenue Service, Central Bank, COAF, Public Prosecutor's Office or the Judiciary — when there is a valid legal, judicial or administrative order. In such cases, we share only the data specifically requested, within the applicable legal limits.

Any new partner that may eventually require access to dd44 user data will be assessed for LGPD compliance before integration, and this policy will be updated to reflect that sharing.

Article 4

Cookies and Tracking Technologies

The dd44 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and understand how the platform is being used. Below, we detail each category of cookie used:

Cookie Type Purpose Can it be disabled?
Essential Session authentication, login security, bet slip functionality, and payment processing No — required for the platform to function
Functional Remember language preferences, favorite odds, preferred sports and account settings Yes — in account settings
Analytics Understand how pages are used, which sections receive the most traffic, and identify technical errors (anonymized data) Yes — in browser settings
Personalization Suggest markets, games, and promotions based on your betting history and demonstrated preferences Yes — in account settings

To manage cookies in your browser, go to the privacy settings in Chrome, Firefox, Safari, or Edge and adjust permissions to your preference. In the dd44 mobile app, cookie preferences are available under Settings → Privacy. Disabling non-essential cookies may affect some personalization features, but will not prevent you from using the platform for betting and withdrawals.

Dd44 does not use third-party tracking pixels for external advertising purposes. No betting behavior data is shared with ad networks or external marketing platforms without the user's express consent.

Article 5

Data Retention and Deletion

The dd44 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law applicable to the betting and financial services sectors.

Retention periods by data category:

  • Registration and identity data (CPF, name, address): retained for the duration of the active account and for a minimum of 5 years after closure, as required by anti-money laundering regulations (Lei nº 9.613/1998);
  • Betting and financial transaction history: retained for a minimum of 5 years after each transaction, for regulatory audit and dispute resolution purposes;
  • Access and security logs: retained for 6 months from the date of registration, and may be extended if an investigation is ongoing;
  • Support communication data: retained for 2 years after the support ticket is closed, for record-keeping and quality purposes;
  • Marketing consent data: retained while consent is active; deleted within 30 days of revocation.

Once retention periods expire, data is deleted or irreversibly anonymized. Data from accounts voluntarily closed by the user is deleted within the mandatory legal timeframes — the user will be notified by email once deletion is complete. If a judicial or administrative investigation is ongoing, related data may be retained until the proceedings conclude, regardless of standard retention periods.

Article 6

Information Security

User data security is one of the core priorities of the dd44. We continuously invest in technology and processes to minimize the risk of unauthorized access, data leaks, or misuse of personal information.

Technical measures in place:

  • 256-bit SSL/TLS encryption on all communications between the user's device and dd44 servers;
  • Passwords stored as cryptographic hashes using bcrypt algorithms with a unique salt per user — never in plain text;
  • Two-factor authentication (2FA) available and encouraged for all accounts;
  • Continuous monitoring of suspicious access attempts, including automatic blocking of IPs showing anomalous behavior;
  • Segregation of production and development environments — real user data is never used in test environments;
  • Encrypted backups with regular rotation and periodic recovery testing;
  • Security audits conducted by specialized third parties at regular intervals.

Organizational measures: Access to users' personal data is restricted to dd44 staff who have an operational need for it, following the principle of least privilege. All staff with access to personal data undergo information security training and sign confidentiality agreements. In the event of a security incident with potential impact on data subjects, dd44 will notify affected users and the National Data Protection Authority (ANPD) within the timeframes set out by the LGPD.

Despite all these precautions, no system is 100% impenetrable. Users also share responsibility for their account's security: use strong, unique passwords, enable 2FA, never share your credentials, and contact support immediately if you notice any suspicious activity on your dd44 account.

Article 7

Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that dd44 is committed to respecting and facilitating. You may exercise any of these rights by contacting support at suporte@dd44.world or via the platform's live chat. Responses are provided within up to 15 calendar days of receiving the request.

Article 8

Changes to this Privacy Policy

The dd44 may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or our data processing practices. Whenever there are material changes, we will notify users by registered email and/or through a prominent notice on the platform, at least 7 days before the new terms take effect.

The most up-to-date version of this Policy will always be available on this page, with the last updated date displayed at the top. We recommend reviewing it periodically to stay informed about how your data is handled at dd44.

Continued use of the dd44 platform after an updated version of this Policy takes effect constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure and deletion of your data before the new terms come into effect, at no cost.

For questions, LGPD rights requests, or privacy-related complaints, please contact our data protection officer (DPO) at suporte@dd44.world, identifying your request as "LGPD — [request type]" in the subject line.

This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular Lei nº 13.709/2018 (LGPD) and the regulations of the National Data Protection Authority (ANPD).

Exercise LGPD Rights

To request access, correction, portability, or deletion of your data, please contact our privacy team.

suporte@dd44.world

Response within 15 days

View FAQ

Related Documents

Terms and Conditions Responsible Gambling Deposits and Withdrawals About Us FAQ

LGPD — Law No. 13.709/2018

Your Rights as a Data Subject at dd44

The LGPD grants you eight fundamental rights. dd44 respects all of them and makes it easy for you to exercise each one.

Access
Request a complete copy of all personal data dd44 holds about you, including betting history, transactions, and access logs.
Correction
If any information registered on dd44 is incorrect or outdated, you have the right to request an immediate correction through customer support or your account settings.
Deletion
Request deletion of your personal data when it is no longer needed for the purposes that justified its collection, subject to mandatory legal retention periods.
Portability
Export your dd44 data in a structured, machine-readable format to transfer it to another service, in accordance with ANPD regulations.
Information
Find out which entities dd44 has shared or may share your data with, and the legal basis justifying each processing operation.
Consent Withdrawal
Withdraw at any time the consent you gave for processing activities based on that legal basis, such as receiving marketing communications from dd44.
Objection and Blocking
Object to processing carried out on the basis of legitimate interest, or request the temporary blocking of data in cases provided for under the LGPD.
Complaint to the ANPD
If you believe your rights have not been upheld by dd44, you may file a complaint with the National Data Protection Authority (ANPD), Brazil's regulatory body.

To exercise any of the rights above, send an email to suporte@dd44.world with the subject line "LGPD — [request type]". We respond within 15 business days.

❓ Privacy and Data Questions at dd44

Straightforward answers to the most common questions about how dd44 handles your personal data.

No. dd44 does not share users' personal data with other websites, betting platforms, or external marketing companies. Sharing occurs only with essential operational partners — payment processors such as Pix, Mercado Pago, and PicPay, KYC verification providers, and cloud infrastructure providers — and solely for operational purposes. All these partners are bound by data protection agreements and confidentiality obligations. dd44 may also be required to share data with Brazilian public authorities when there is a valid legal determination, a situation that occurs regardless of our preferences but always within legal limits.

To request deletion of your data, contact dd44 support at suporte@dd44.world with the subject line "LGPD — Data Deletion Request". Please identify yourself using the email address and CPF associated with your account. The response and processing time is up to 15 calendar days. Important: full data deletion is subject to the minimum retention periods required by Brazilian law — financial transaction data, for example, must be kept for at least 5 years under anti-money laundering regulations. Once those legal retention periods expire, the data is permanently deleted or irreversibly anonymized. You will be notified by email when the deletion is complete.

No. dd44 does not store full credit or debit card numbers on its servers. When you use a card to deposit on the platform, the data is processed directly by the partner payment gateway, which operates with PCI DSS (Payment Card Industry Data Security Standard) certification. dd44 only receives a transaction confirmation and a reference token — never the full card details. For withdrawals, dd44 processes payments exclusively via Pix (key and account holder name), ensuring that card data is never required to receive your winnings. This model significantly reduces the risk of financial data exposure in the event of any security incident.

You can unsubscribe from dd44 promotional emails in two ways: through your account, by going to Settings → Notifications → Email Preferences and disabling marketing communications; or by clicking the "Unsubscribe" link in the footer of any promotional email sent by dd44. The cancellation is processed within up to 5 business days. Even after unsubscribing, you will continue to receive essential account-related emails — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the secure operation of your account and do not require marketing consent.

When you close your dd44 account, your data is not deleted immediately. This is because Brazilian law requires financial and betting platforms to retain transaction records for a minimum of 5 years for regulatory audit and anti-money laundering purposes. During this mandatory retention period, your data is locked — inaccessible for operational or marketing use — and deleted once the legal period expires. After account closure, you will no longer receive communications from dd44, except where required by law. If you want to know exactly what data dd44 still holds after your account is closed, simply send an LGPD access request to suporte@dd44.world.
This Policy and dd44's Terms and Conditions

This Privacy Policy should be read together with the dd44 Terms and Conditions. Together, these documents form the complete set of rules governing the relationship between dd44 and its users. In the event of any conflict between the documents, the specific data protection provisions of this Policy take precedence over the general Terms with respect to the handling of personal data.

Read Terms and Conditions

Privacy and Responsible Gambling — Two Commitments from dd44

Protecting your data and protecting your wellbeing as a bettor are two sides of the same commitment dd44 makes to its users. Just as your personal data is handled with respect and transparency, your activity on the platform is monitored to identify patterns that may indicate problem gambling behavior. We provide self-exclusion tools, configurable deposit limits, and a full betting history so you always stay in control — of both your data and your gambling habits.

Deposit limit Self-exclusion Full History 18+ only 24/7 Support

Platform restricted to users aged 18 and over. Betting involves financial risk.

View Responsible Gambling Tools

TRANSPARENCY AND SECURITY

Your Data Protected, Your Bets Stress-Free

Now that you know how dd44 takes care of your privacy, create your account with confidence. Deposit from R$ 20.00 via Pix, claim a 100% welcome bonus up to R$ 500.00, and bet on the Brasileirão, Copa do Brasil, e-sports, and live casino — all in BRL, with withdrawals in under 5 minutes.

256-bit
SSL encryption
LGPD
in compliance
R$ 20
min. deposit
5 min
Pix withdrawal

Prohibited for users under 18. Betting involves financial risk. Gamble responsibly.

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