Data protection
Dd44 takes its users' privacy seriously. Here you will find, in clear and straightforward language, everything about how your personal data is collected, used, stored, and protected in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018).
The essentials at a glance
Before getting into the details, here is a summary of dd44's commitments to your privacy.
Dd44 never sells, rents, or trades its users' personal data to third parties. The information collected is used solely to operate the platform, process payments in BRL, and personalize your experience — nothing more than that.
All data processing operations at dd44 strictly comply with the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, port and delete your data at any time, without red tape.
All communications between your device and dd44 servers are protected by 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Banco do Brasil. No data travels without protection.
You have full control over your data at dd44. Access, correct, and export your information at any time through your account settings. To request complete deletion of your data, simply contact support — free of charge and hassle-free.
Dd44 uses essential cookies to keep the platform running and optional cookies to personalize your experience with relevant odds and markets. You can manage your cookie preferences in your browser or app settings at any time.
Payment information — such as card details and Pix keys — is handled by certified payment processors and is never stored on dd44's servers. Your financial history on the platform is visible only to you and to the compliance team in cases of legal investigation.
The dd44 only collects the data necessary to operate the platform securely, process BRL payments, and meet legal obligations. Below, we detail each category of data collected and the reason for its collection:
Registration data:
Platform usage data:
Payment data: dd44 does not store full credit or debit card details. This information is processed directly by certified payment gateways. For Pix, we store only the Pix key and the account holder's name for withdrawal processing purposes. For boleto bancário, we record only the document number and settlement status.
Dd44 does not collect sensitive data — such as racial origin, religious beliefs, health information, or sexual orientation — at any stage of registration or platform use.
The dd44 processes your personal data based on specific, legitimate, and transparent purposes, always in compliance with the legal bases set out in the LGPD. Every piece of data collected has a clear reason to exist in our system.
The main purposes for which dd44 processes data are:
Dd44 does not make automated decisions with significant impact on users without human review, except in cases of clear fraud detected automatically — in which case the user is notified and may contest the decision through the support channel.
The dd44 does not sell, rent, or otherwise trade users' personal data for third-party advertising purposes. Data sharing occurs only in the situations described below, each with an appropriate legal basis:
Essential operating partners:
Authorities and legal obligations: dd44 may be required to share data with public authorities — such as the Federal Revenue Service, Central Bank, COAF, Public Prosecutor's Office or the Judiciary — when there is a valid legal, judicial or administrative order. In such cases, we share only the data specifically requested, within the applicable legal limits.
Any new partner that may eventually require access to dd44 user data will be assessed for LGPD compliance before integration, and this policy will be updated to reflect that sharing.
The dd44 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and understand how the platform is being used. Below, we detail each category of cookie used:
| Cookie Type | Purpose | Can it be disabled? |
|---|---|---|
| Essential | Session authentication, login security, bet slip functionality, and payment processing | No — required for the platform to function |
| Functional | Remember language preferences, favorite odds, preferred sports and account settings | Yes — in account settings |
| Analytics | Understand how pages are used, which sections receive the most traffic, and identify technical errors (anonymized data) | Yes — in browser settings |
| Personalization | Suggest markets, games, and promotions based on your betting history and demonstrated preferences | Yes — in account settings |
To manage cookies in your browser, go to the privacy settings in Chrome, Firefox, Safari, or Edge and adjust permissions to your preference. In the dd44 mobile app, cookie preferences are available under Settings → Privacy. Disabling non-essential cookies may affect some personalization features, but will not prevent you from using the platform for betting and withdrawals.
Dd44 does not use third-party tracking pixels for external advertising purposes. No betting behavior data is shared with ad networks or external marketing platforms without the user's express consent.
The dd44 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law applicable to the betting and financial services sectors.
Retention periods by data category:
Once retention periods expire, data is deleted or irreversibly anonymized. Data from accounts voluntarily closed by the user is deleted within the mandatory legal timeframes — the user will be notified by email once deletion is complete. If a judicial or administrative investigation is ongoing, related data may be retained until the proceedings conclude, regardless of standard retention periods.
User data security is one of the core priorities of the dd44. We continuously invest in technology and processes to minimize the risk of unauthorized access, data leaks, or misuse of personal information.
Technical measures in place:
Organizational measures: Access to users' personal data is restricted to dd44 staff who have an operational need for it, following the principle of least privilege. All staff with access to personal data undergo information security training and sign confidentiality agreements. In the event of a security incident with potential impact on data subjects, dd44 will notify affected users and the National Data Protection Authority (ANPD) within the timeframes set out by the LGPD.
Despite all these precautions, no system is 100% impenetrable. Users also share responsibility for their account's security: use strong, unique passwords, enable 2FA, never share your credentials, and contact support immediately if you notice any suspicious activity on your dd44 account.
The LGPD grants you, as a data subject, a set of rights that dd44 is committed to respecting and facilitating. You may exercise any of these rights by contacting support at suporte@dd44.world or via the platform's live chat. Responses are provided within up to 15 calendar days of receiving the request.
The dd44 may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or our data processing practices. Whenever there are material changes, we will notify users by registered email and/or through a prominent notice on the platform, at least 7 days before the new terms take effect.
The most up-to-date version of this Policy will always be available on this page, with the last updated date displayed at the top. We recommend reviewing it periodically to stay informed about how your data is handled at dd44.
Continued use of the dd44 platform after an updated version of this Policy takes effect constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure and deletion of your data before the new terms come into effect, at no cost.
For questions, LGPD rights requests, or privacy-related complaints, please contact our data protection officer (DPO) at suporte@dd44.world, identifying your request as "LGPD — [request type]" in the subject line.
This Privacy Policy is governed by the laws of the Federative Republic of Brazil, in particular Lei nº 13.709/2018 (LGPD) and the regulations of the National Data Protection Authority (ANPD).
Policy Index
1. Data We Collect 2. Purpose of Processing 3. Data Sharing 4. Cookies and Tracking 5. Retention and Deletion 6. Information Security 7. Your Rights (LGPD) 8. Changes to This PolicyExercise LGPD Rights
To request access, correction, portability, or deletion of your data, please contact our privacy team.
suporte@dd44.world
Response within 15 days
View FAQLGPD — Law No. 13.709/2018
The LGPD grants you eight fundamental rights. dd44 respects all of them and makes it easy for you to exercise each one.
To exercise any of the rights above, send an email to suporte@dd44.world with the subject line "LGPD — [request type]". We respond within 15 business days.
Straightforward answers to the most common questions about how dd44 handles your personal data.
This Privacy Policy should be read together with the dd44 Terms and Conditions. Together, these documents form the complete set of rules governing the relationship between dd44 and its users. In the event of any conflict between the documents, the specific data protection provisions of this Policy take precedence over the general Terms with respect to the handling of personal data.
Read Terms and ConditionsProtecting your data and protecting your wellbeing as a bettor are two sides of the same commitment dd44 makes to its users. Just as your personal data is handled with respect and transparency, your activity on the platform is monitored to identify patterns that may indicate problem gambling behavior. We provide self-exclusion tools, configurable deposit limits, and a full betting history so you always stay in control — of both your data and your gambling habits.
Platform restricted to users aged 18 and over. Betting involves financial risk.
View Responsible Gambling ToolsTRANSPARENCY AND SECURITY
Now that you know how dd44 takes care of your privacy, create your account with confidence. Deposit from R$ 20.00 via Pix, claim a 100% welcome bonus up to R$ 500.00, and bet on the Brasileirão, Copa do Brasil, e-sports, and live casino — all in BRL, with withdrawals in under 5 minutes.
Prohibited for users under 18. Betting involves financial risk. Gamble responsibly.